Last Updated: January 1, 2025
1. Introduction
This Cookie Policy explains how Golden Crown Hotels ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website. By continuing to use our website, you consent to our use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites function properly, remember your preferences, and provide us with information about how you use our site.
3. Types of Cookies We Use
3.1 Essential Cookies (Required)
These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as:
- Setting your privacy preferences
- Logging into your account
- Completing booking forms
- Adding items to your reservation
Duration: Session to 1 year
3.2 Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information, including:
- Pages visited and time spent
- Error messages encountered
- Booking funnel analysis
- Website performance metrics
Tools used: Google Analytics, Hotjar
Duration: Up to 2 years
3.3 Functionality Cookies
These cookies enable enhanced functionality and personalization, such as:
- Remembering your language preference (Hebrew/English)
- Remembering your currency preference
- Storing your recent searches
- Pre-filling forms with your information
Duration: Up to 1 year
3.4 Targeting & Advertising Cookies
These cookies are used to deliver advertisements relevant to you and measure the effectiveness of advertising campaigns:
- Displaying personalized offers based on your interests
- Limiting the number of times you see an ad
- Measuring ad campaign performance
- Remarketing to website visitors
Tools used: Google Ads, Facebook Pixel, TripAdvisor
Duration: Up to 2 years
4. Third-Party Cookies
We use third-party services that may set their own cookies:
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website analytics | View Policy |
| Google Ads | Advertising | View Policy |
| Facebook/Meta | Social & Advertising | View Policy |
| Booking.com | Booking integration | View Policy |
5. Managing Your Cookie Preferences
5.1 Through Our Website
You can manage your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by adjusting your preferences when the cookie banner appears.
5.2 Through Your Browser
You can also control cookies through your browser settings. Here are links to manage cookies in popular browsers:
Note: Blocking certain cookies may affect the functionality of our website and your booking experience.
6. Do Not Track Signals
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. Our website currently does not respond to DNT signals, but you can manage your preferences through our cookie consent tool.
7. Updates to This Policy
We may update this Cookie Policy periodically. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page.
8. Contact Us
If you have questions about our use of cookies, please contact us:
Golden Crown Hotels - Privacy OfficeEmail: privacy@goldencrown.co.il
Phone: +972-4-XXX-XXXX